For primary schools

Incident response, built for primary schools

teamSOS brings the right people together the moment something happens, across desktop, tablet, mobile, and a help button that sits on a lanyard.

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One app, every situation

Everything your staff need to respond with confidence

Primary schools can choose a combination of all three modules, or pick individual modules to suit specific needs.

On-call incidents & announcements

A quick and effective way to call for help, with auto-triage to send the right responder and 2-way voice and text communications which capture detailed incident logs with timelines. Suitable for all major and minor incidents and emergencies. Facilitates instant mass distribution of notifications across multiple devices with 2-way communication to share important information and instructions in the case of lockdown, evacuation, or emergency.

Chat & messaging

Easy to use 'WhatsApp' style chat with group and individual messaging functionality. Staff in the classroom can receive reassurance and guidance for situations that don't require presence at the scene, building their confidence and authority, and enabling a swift return to teaching and learning. Meets and exceeds data protection standards.

Guidance, training & policies

Best practice protocols for every situation, providing immediate guidance for emergencies and putting practical, intuitive support into the hands of every member of staff. Detailed, timestamped incident logs allow for review of incident management procedures. Ensures compliance in incident handling and includes built-in drill features.

Why teamSOS

The future of incident response in schools and trusts

teamSOS is a unique on-call solution that works across desktop, tablet, mobile and even a help button that can sit on a lanyard. Designed to safeguard your staff and students during an incident, teamSOS brings the right teams together to ensure incidents are dealt with quickly and effectively.

Proof it works

Primary schools already running on teamSOS

Case study · Heron Way Primary School

A primary school that replaced its radios

An inspiring example of how a primary school replaced radios with teamSOS and revolutionised their on-call incident management processes, sped up their response times, and improved staff and student safety and well-being.

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Free resource

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Find out where your achilles heel is when it comes to incident management, and fix it.

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Works with what you already use

Seamlessly integrating with your existing systems

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Questions, answered

Frequently asked questions

Our school has a no mobile phone policy, can teamSOS overcome this?

Staff can 'call for help' using the app on a mobile, tablet, desktop, laptop or using our configurable personal panic buttons that can sit on a lanyard or bunch of keys. Responders, typically SLT and site staff, who are away from their desks use mobile phones or tablets to receive the distinctive 'call for help' notifications.

How does teamSOS compare to a walkie-talkie?

teamSOS is smarter, it uses the latest push-to-talk technology, putting walkie-talkie style functionality in the hands of every staff member. In addition, the speech-to-text technology records a complete history of the conversation, not something walkie-talkies offer. teamSOS doesn't suffer from range limitations, quality of audio and sends your message only to the staff involved in the incident.

We use Teams/Google to manage our incident response, what's different about teamSOS?

teamSOS has been developed by educationalists who understand how schools and trusts operate. The app understands the different skills and experience needed for each incident type and notifies the appropriate response teams. In addition, the in-app task lists and help videos, covering the most common medical emergencies in schools, ensure correct procedures are followed and appropriate first aid given until help arrives.

We use WhatsApp to communicate internally, why shouldn't we continue to use it?

Whilst WhatsApp is a convenient tool that met the needs of schools in a pandemic, WhatsApp is very clear in its terms and conditions that it is not a professional communication tool and shouldn't be used for business purposes. If your school is using it to discuss school business you are compromising your ability to comply with the GDPR as you have no control over your data. teamSOS ensures your data is protected and that you can immediately remove access to the app when staff leave school.

We have quite a few lone workers, does teamSOS work for them?

Absolutely! The app on a mobile and the personal panic button are perfect for lone workers such as education welfare visitors and site staff working out of hours. It reassures them help is at hand if they need it.

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