teamSOS · School incident reportingEvery incident.
The right team. In seconds.
Incident reporting and response for schools and trusts: one tap connects the right people and teams, wherever they are on site, from any device.
Co-ordination,
done for you.
Choose the incident and the right team assembles itself. Smarter co-ordination that saves time, meaning faster intervention and faster support for your staff.
One incident. Shared visibility. A dedicated channel.
No scattered calls or radio chatter. Everyone responding is connected in one group, co-ordinating from the same live picture.
The procedure, in front of the person handling it.
Your school's own procedures populate inside the incident, guiding staff through the right steps and recording each one as it is done.
And if emergency action is required, your school is ready.
SLT can send pre-set, site-wide alerts. Whether it is a lockdown, invacuation or evacuation, reach every staff device instantly.
Includes all emergency functionality from our Lockdown edition · Martyn's Law readyThe record writes itself, as it happens.
It builds as the incident unfolds, capturing every action and who took it, as it happens. When the incident closes the record is complete, ready to send to your MIS and safeguarding systems like SIMS, Bromcom, CPOMS and MyConcern. No write-up, no re-keying.
No double entry. MISCPOMS
Your school, your workflows.
Every incident type, every team, every rule of who responds and when - all of it is yours to define, right down to a single named pupil.
The whole platform, end to end.
School incident reporting, answered.
Short answers to what schools and trusts ask us most. Anything else, we're happy to talk it through.
Ask us a questionWhat is a school incident reporting system?
It's how staff report an incident and get the right help to it quickly, and how the school keeps a clear record of what happened. With teamSOS Enterprise, a member of staff chooses the incident, the right team is connected in one live group, your own procedures guide the response, and the record builds itself as it happens.
What kinds of incidents can staff report?
Whatever your school defines: behaviour, medical, safeguarding concerns, truancy and more. Type in a new incident type and it becomes a button, routed to your people and guided by your protocols.
Who gets alerted when staff call for help?
The right team for that incident, not everyone. If a rota applies, only the people on call are looped in, and optional escalation steps in if no one replies.
Does it work with our MIS and safeguarding systems?
Yes. When an incident closes, the record is ready to send to your MIS and safeguarding systems, such as SIMS, Bromcom, CPOMS and MyConcern, so there's no write-up and no re-keying.
What record does it keep?
A complete, time-stamped account of every action and who took it, with voice notes, locations and messages kept alongside. It's GDPR-compliant and ready if a parent, governor or inspector asks.
Does Enterprise include lockdown alerts?
Yes. Enterprise includes all the emergency functionality of teamSOS Lockdown. SLT can send pre-set, site-wide alerts for lockdown, invacuation or evacuation and see live OK and not OK responses, so you're ready for Martyn's Law.
Can it replace school radios?
Yes. Everyone responding to an incident is connected in one live group, with voice, location and messages held together, instead of scattered calls or radio chatter across the site.
Which devices does it work on?
The devices your staff already use: iPhone, Android, iPad and tablets, Chromebook, Windows PC, Mac, web browser and interactive whiteboard.