Safeguarding and medical emergencies

The right help for every child, in seconds.

When a child raises a concern or collapses on the field, staff reach the DSL or first aiders in one tap. They get guidance at the scene, and every step is recorded for your safeguarding system.

Why schools choose teamSOS

Help that arrives prepared.

Safeguarding concerns and medical emergencies can't wait for a phone call or a runner. teamSOS gets the right people moving and keeps everyone informed until it's resolved.

01

Straight to the right people

Each incident goes to its own team: the DSL for a concern, first aiders for a medical emergency. They're reached on any device, wherever they are on site.

02

Guidance at the scene

Your policies, task lists and first-aid videos sit in the app, so staff know exactly what to do while help is on its way.

03

Private by design

No radios and no names read out across the playground. Only the staff responding can see the conversation.

04

The record writes itself

Every message, action and timing is logged as it happens, then shared to CPOMS or MyConcern in a few taps.

Instant Record

Capture the child's voice, word for word.

One tap records what's said at the scene. The audio streams securely to the cloud, is transcribed with each speaker identified, and is locked so it can't be altered, with the location recorded.

  • The child's exact words, context and phrasing, preserved
  • No write-up from memory days later, saving DSL time
  • Transcripts shared to CPOMS or MyConcern from the app
  • A secure record to share with social care and the police

Instant Record is in beta and switched on school by school. Ask us about joining.

It gives accurate, real-time data capture for safeguarding reporting and creates a real-time audit trail which supports not only effective safeguarding but ought to stand the scrutiny of any court process better than a secondhand or hearsay record.

Antonia NobleBarrister and Safeguarding Specialist
Medical emergencies

First aiders on their way, with the right kit.

Staff raise a medical emergency in two taps. First aiders see who needs help, where and what's happened, so they bring the right equipment. First-aid videos support staff at the scene until help arrives.

  • Location and updates shared by message or voice note
  • First-aid videos in the app for staff at the scene
  • Your post-incident checklist, added automatically

“The first aiders and staff that have used the first aid videos love the idea because they're getting that immediate medical help before the first aider arrives.”

Tyron BancroftActivate Learning
Accountability

Evidence for KCSIE and Ofsted, without the admin.

01

Every step on record

Who raised it, who responded, what was said and when, kept securely as your audit trail.

02

Practise before it's real

Practice mode lets staff rehearse your procedures, so the first time isn't the real thing.

03

Policies in every pocket

Your latest safeguarding policies and procedures, in bitesize form, on every member of staff's device.

Built for educators. teamSOS comes from the founders of Groupcall and ParentPay, whose solutions are trusted by more than 20,000 schools.

Read the case studies →

See how it would work in your school.

A quick demo, shaped around your safeguarding and first aid procedures, with no obligation.

From the founders of Groupcall, ParentPay & GDPRiS