teamSOS · Lone worker panic button Help in their pocket, the moment they need it.

When someone working alone needs help, teamSOS alerts the colleagues and managers who can reach them, in two taps or one press of a panic button, silently if it isn't safe to speak.

How it works

From one tap to help arriving.

No monitoring screen to watch and nobody to relay the call. The alert goes straight to the people who can help.

01

Raise the alarm

Two taps on their phone, or a double press of their smart button. A silent SOS calls for help without alerting the person in front of them.

02

The right people, straight away

The alert reaches the colleagues and managers you choose, with who needs help and where: they tap their location or drop a GPS pin on a map. Optional escalation steps in if nobody replies.

03

Connected until it's over

Responders message and talk push-to-talk while help is on its way. If you switch it on, an SOS streams live audio to every responder. Every step is time-stamped, and voice messages are transcribed afterwards.

Who it's for

For anyone whose work takes them out alone.

Housing and property

Officers and surveyors visiting homes and empty properties on their own.

Estates and facilities

Site teams opening up, locking up and checking plant rooms out of hours.

Advice and outreach

Advisers and support workers meeting people who may be in crisis.

Community care

Carers and nurses visiting people in their own homes.

Health and social care

Field and mobile teams

Engineers, inspectors and drivers working far from the office.

Retail and hospitality

Staff closing up, working late or facing a difficult customer alone.

Smart panic buttons

Help, even when they can't reach their phone.

A teamSOS smart button clips to a lanyard or clothing and pairs over Bluetooth with the phone they carry. One press and the alarm goes out, hands-free and out of sight.

Single click
Quick checkConfirms the button is connected and in range.
Double click
Call for helpRaises the incident you choose, straight to your response team.
Press and hold
Personal alertSends an in-case-of-emergency alert to the wearer's chosen contact.

Each action can be set up to suit how your team works.

teamSOS smart panic button on a purple lanyard
Be sure it fits

Your team, or a monitoring centre?

teamSOS sends the alert straight to people in your organisation who can respond. It isn't a 24/7 monitored alarm service, so here's how to tell which you need.

teamSOS

Help from your own team

  • Alerts go to colleagues and managers who know the person and the patch
  • Silent SOS, smart buttons, a GPS pin and optional live audio
  • Messages and push-to-talk while help is on its way
  • A time-stamped record of every alert and response
  • Everyday calls for help too, not just emergencies

Best when help is a colleague or a manager away.

Monitored service

A 24/7 alarm receiving centre

  • Trained operators answer every alert, day and night
  • Certified services (BS 8484) can request an immediate police response
  • Suits people working alone at night, or far from any colleague

Best when there may be nobody nearby who can respond.

Some organisations use both: a monitored service for out-of-hours work, and teamSOS for the working day. Talk it through with us

The platform

Runs on teamSOS Enterprise.

Lone worker safety is part of teamSOS Enterprise, the full incident platform. Every call for help, message and record sits in one place, on the phones, tablets and desktops your team already use.

Pricing depends on the size of your team. We'll give you a clear quote after a quick demo.

For lone workingteamSOS EnterpriseCalls for help, silent SOS, smart buttons, messages and the full record, for every kind of incident.
Just need lockdown?teamSOS LockdownLockdown, invacuation and evacuation alerts to every member of staff on site.
Questions

Lone worker safety, answered.

Short answers to what organisations ask us most. Anything else, we're happy to talk it through.

Ask us a question

What does the law say about lone working?

Employers must manage the risks of lone working before anyone works alone. HSE's guidance asks you to consider a reliable way for lone workers to call for help, and devices that can raise the alarm in an emergency. If you employ five or more people, record the findings of your risk assessment.

Do lone workers need a monitored alarm?

Not always. A monitored service with a 24/7 alarm receiving centre suits people who work alone at night or far from any colleague. Where help is a colleague or a manager away, teamSOS alerts your own team directly and keeps the record. Some organisations use both.

What does a lone worker panic button do?

A double press of a teamSOS smart button raises a call for help to your response team. Press and hold sends an alert to the wearer's chosen contact, and a single click checks the button is connected. It pairs over Bluetooth with the phone they carry.

Can staff raise the alarm silently?

Yes. A silent SOS calls for help without a sound, so the person in front of them doesn't know the alarm has gone out.

How do responders know where someone is?

The person raising the SOS taps their location or drops a GPS pin on a map, so responders know exactly where to go. If you switch it on, an SOS can also stream live audio to every responder.

How is teamSOS priced for organisations?

It depends on the size and shape of your team. Book a quick demo and we'll give you a clear quote, with no obligation.

Keep every lone worker covered.

A quick demo, shaped around how your team works, with no obligation. Prefer to talk? Call 020 4566 5733 or email hello@teamsos.co.uk.

From the founders of Groupcall, ParentPay & GDPRiS