teamSOS · Staff alarm for care homes Safer staff. Safer residents. One quiet tap away.
teamSOS gives every carer a discreet way to call a colleague from the bedside or a corridor, and writes the record as the call happens. It works alongside your nurse call, on the phones and tablets your team already use.
- SCSenior carerOn shiftOn her way
- RNNurse on shiftFloor 1Seen
Nurse call is for residents. teamSOS is for your staff.
Your nurse call lets residents ask for a carer. teamSOS lets carers ask for each other: a second pair of hands, a senior, a nurse, or help in a difficult moment. There's nothing to wire in, and smart buttons are optional.
A resident presses a call point and a carer comes.
A carer taps once and the right colleague comes, with a record of every call.
Help for whatever the shift brings.
Carers choose what's happening and the right people are alerted straight away, with who needs help and where.
A fall
The right colleague is on their way, knowing which room.
A resident missing
Everyone on shift is alerted at the same moment, with the search Tasklist in every hand.
Aggression or distress
A silent call brings support without raising voices or escalating the moment.
A safeguarding concern
Raised quietly and sent to the right person, with a record from the first tap.
Can't reach a phone? A teamSOS smart button on a lanyard calls for help with a double press.
The record writes itself, as it happens.
Every call, response and action is time-stamped and attributed, so you have a clear, exportable record for safeguarding, complaints and CQC, without anyone writing it up at the end of a long shift.
CQC's Safe quality statements expect concerns to be shared quickly and safety events to be recorded and learned from. teamSOS helps you show that. It's GDPR compliant.
- Call for help raised by a carer
- Senior carer: on her way
- Senior carer with the resident
- Falls Tasklist complete
- Closed and logged
Made for homes of every kind.
Residential and nursing homes
Round-the-clock care, where help needs to arrive fast and calmly, day or night.
Supported and assisted living
Independence for residents, and reassurance for the staff who support them.
Learning disability and specialist care
Discreet support during distressing or complex moments.
Care groups
One consistent system, and one view of every incident, across all your homes.
Runs on teamSOS Enterprise.
Calls for help, Tasklists, messages and the full record sit in one place, on the phones, tablets and desktops your team already use.
Pricing depends on the size of your home or group. We'll give you a clear quote after a quick demo.
Care home staff alarms, answered.
Short answers to what care managers ask us most. Anything else, we're happy to talk it through.
Ask us a questionDoes teamSOS replace our nurse call system?
No. Nurse call is how residents call for a carer. teamSOS is how carers call each other: for a second pair of hands, a fall, a resident who's missing or a difficult moment. It runs alongside your nurse call.
What do carers need to use it?
The teamSOS app on a phone, tablet or computer, on iOS, Android or Windows. Smart buttons are optional: a double press calls for help without reaching for a device.
How does teamSOS help with CQC?
CQC's Safe quality statements expect concerns to be shared quickly and safety events to be recorded and learned from. teamSOS alerts the right people at once and keeps a time-stamped record of every call and response, so you can show what happened and what changed. It helps you evidence good practice; it doesn't make you compliant on its own.
Is it discreet enough for a care setting?
Yes. Calls for help go straight to responders' phones and tablets, so residents aren't disturbed, and a silent call lets staff ask for support during a distressing moment without escalating it.
How is teamSOS priced for care homes?
It depends on the size of your home or group. Book a quick demo and we'll give you a clear quote, with no obligation.
See it work a shift with you.
A quick demo, from a bedside call for help to a ready-to-show record, with no obligation. Prefer to talk? Call 020 4566 5733 or email hello@teamsos.co.uk.