Local authorities

Help within reach, wherever staff are working.

On a home visit, in a pupil referral unit or behind a busy reception desk, staff call for help in one tap and see straight away who is coming.

Across your authority

One way to call for help, for every team.

Whether staff are in a school, a care setting or out in the community, the right people are alerted and everyone can see the response.

Community visits

Social care and education welfare staff visiting families, with help one press away.

Schools and academies

Every adult can call for support without leaving the room or the children.

Care homes

Carers reach colleagues quickly, day or night, with no alarms sounding for residents.

Pupil referral units

Small teams with complex needs get an extra adult into the room fast.

Offices and reception

A difficult conversation at the front desk. Backup arrives without a scene.

Health and safety

Hazards and accidents reach the right team, with a record of what happened.

Lone workers

Help, even when you can't reach your phone.

A teamSOS smart button clips to a lanyard or a bunch of keys. If a visit turns difficult, staff call for help discreetly with a press.

Single click
Quick checkConfirms the button is connected and in range.
Double click
Call for helpRaises the incident you choose, straight to your response team.
Press and hold
Personal alertSends an in-case-of-emergency alert to the wearer's chosen contact.

Link a button to a member of staff or a room, so every call says exactly who and where.

Each action can be set up to suit your teams. Buttons connect over Bluetooth to staff phones and tablets, with hubs to extend range across larger sites.

teamSOS smart button on a purple lanyard
Policies and training

The latest procedures, in every pocket.

Policies and guidance sit on every member of staff's device in bitesize sections, so they're to hand even away from the office. Staff see what has changed, and you see who has read it.

  • Bitesize policies and guidance, available on any device
  • Staff see which documents they've read and which have changed
  • Training and knowledge gaps, by person or by topic
  • Task lists that walk staff through your procedures during an incident
Announcements

Reach every member of staff, and know they're OK.

When something needs everyone's attention, announcements sit above everyday emails and chats. Ask for a one-tap reply and see who is safe and who needs support.

Live OK / NOT OK

Staff reply in one tap, so leaders can see who is safe and send help where it's needed.

Above the noise

A distinctive notification that stands apart from everyday messages.

Acknowledged, not just sent

See who has read an announcement, and follow up with anyone who hasn't.

Guidance in an emergency

Clear instructions to every device during a lockdown or evacuation.

On record

Every incident, ready for review.

What happened, who responded and what they did is captured as the incident unfolds, so reporting doesn't depend on memory.

01

A time-stamped log

Every call, message and action recorded automatically, with evidence gathered as it happens.

02

One-page summaries

Review how an incident was handled, and complete accident and incident logs more easily.

03

Linked to safeguarding

Safeguarding incidents and their audit trails flow into leading safeguarding platforms.

Works with what you already use

Fits alongside your existing systems.

Microsoft 365 single sign-onGoogle Workspace single sign-onUser sync from Microsoft 365 and Google WorkspaceCPOMSMyConcernAPI integrations
Questions, answered

Frequently asked questions.

Not all of our staff can use a mobile phone at work. Can teamSOS still help?

Yes. Staff can call for help from a desktop, laptop or tablet, or with a smart button on a lanyard or a bunch of keys. Responders away from their desks receive the call on a phone or tablet.

Does it work for lone workers?

Yes. The app and a smart button suit staff visiting families and anyone working out of hours. They can call for help discreetly if they feel vulnerable, and know someone is on the way.

We use Teams or Google for this. What's different about teamSOS?

teamSOS is built specifically for how organisations respond to incidents. It sits above everyday email and chat, sends each incident type to the people with the right skills, and gives staff task lists and first-aid videos so the right steps are followed until help arrives.

We use WhatsApp. Why shouldn't we carry on?

WhatsApp's own terms say it isn't a professional communication tool. Using it for personal details makes it hard to comply with UK GDPR, because you have no control over the data. With teamSOS your data is protected, and you can remove access the moment someone leaves.

Can it link to our corporate systems?

teamSOS supports single sign-on with Microsoft 365 and Google Workspace, alongside bulk upload, quick individual invites and selective user sync from both. It can also integrate with your API-enabled systems, case by case, to fit your own workflows.

See how it would work across your authority.

A quick demo, shaped around your teams and sites, with no obligation.

From the founders of Groupcall, ParentPay & GDPRiS