Help within reach, wherever staff are working.
On a home visit, in a pupil referral unit or behind a busy reception desk, staff call for help in one tap and see straight away who is coming.
- AOMs OkaforDuty managerOn her way
- DHMr HughesTeam leaderOn his way
- RPMs PriceSafeguarding leadSeen
One way to call for help, for every team.
Whether staff are in a school, a care setting or out in the community, the right people are alerted and everyone can see the response.
Community visits
Social care and education welfare staff visiting families, with help one press away.
Schools and academies
Every adult can call for support without leaving the room or the children.
Care homes
Carers reach colleagues quickly, day or night, with no alarms sounding for residents.
Pupil referral units
Small teams with complex needs get an extra adult into the room fast.
Offices and reception
A difficult conversation at the front desk. Backup arrives without a scene.
Health and safety
Hazards and accidents reach the right team, with a record of what happened.
The latest procedures, in every pocket.
Policies and guidance sit on every member of staff's device in bitesize sections, so they're to hand even away from the office. Staff see what has changed, and you see who has read it.
- Bitesize policies and guidance, available on any device
- Staff see which documents they've read and which have changed
- Training and knowledge gaps, by person or by topic
- Task lists that walk staff through your procedures during an incident
- Lone working96%
- Safeguarding procedures91%
- Violence and aggression64%Updated this week
- Fire evacuation58%Follow up with 3 teams
Reach every member of staff, and know they're OK.
When something needs everyone's attention, announcements sit above everyday emails and chats. Ask for a one-tap reply and see who is safe and who needs support.
Severe weather warning. If you are out on visits, please confirm you are safe and let your team leader know your plans.
- 3NOT OK›
- 48OK›
- 9NOT RESPONDED›
Live OK / NOT OK
Staff reply in one tap, so leaders can see who is safe and send help where it's needed.
Above the noise
A distinctive notification that stands apart from everyday messages.
Acknowledged, not just sent
See who has read an announcement, and follow up with anyone who hasn't.
Guidance in an emergency
Clear instructions to every device during a lockdown or evacuation.
Every incident, ready for review.
What happened, who responded and what they did is captured as the incident unfolds, so reporting doesn't depend on memory.
A time-stamped log
Every call, message and action recorded automatically, with evidence gathered as it happens.
One-page summaries
Review how an incident was handled, and complete accident and incident logs more easily.
Linked to safeguarding
Safeguarding incidents and their audit trails flow into leading safeguarding platforms.
Fits alongside your existing systems.
Frequently asked questions.
Not all of our staff can use a mobile phone at work. Can teamSOS still help?
Yes. Staff can call for help from a desktop, laptop or tablet, or with a smart button on a lanyard or a bunch of keys. Responders away from their desks receive the call on a phone or tablet.
Does it work for lone workers?
Yes. The app and a smart button suit staff visiting families and anyone working out of hours. They can call for help discreetly if they feel vulnerable, and know someone is on the way.
We use Teams or Google for this. What's different about teamSOS?
teamSOS is built specifically for how organisations respond to incidents. It sits above everyday email and chat, sends each incident type to the people with the right skills, and gives staff task lists and first-aid videos so the right steps are followed until help arrives.
We use WhatsApp. Why shouldn't we carry on?
WhatsApp's own terms say it isn't a professional communication tool. Using it for personal details makes it hard to comply with UK GDPR, because you have no control over the data. With teamSOS your data is protected, and you can remove access the moment someone leaves.
Can it link to our corporate systems?
teamSOS supports single sign-on with Microsoft 365 and Google Workspace, alongside bulk upload, quick individual invites and selective user sync from both. It can also integrate with your API-enabled systems, case by case, to fit your own workflows.
Choose where you begin.
Start with emergency response, or run your whole incident operation in one place.
Lock down any site in seconds
Purpose-built emergency response. Any member of staff can raise the alarm, and leaders can lock down the whole site in one tap.Explore Lockdown →teamSOS EnterpriseEvery incident, the right team
The complete incident platform for behaviour, medical, safeguarding and more, with the full Lockdown capability inside.Explore Enterprise →See how it would work across your authority.
A quick demo, shaped around your teams and sites, with no obligation.
