Every steward connected. Every incident logged.
teamSOS puts one-tap alerting, all-staff announcements and a time-stamped incident record on every phone, so your event planners, security team and facilities staff act as one, from a first-aid call to a full evacuation.
The incident response app from the founders of Groupcall & ParentPay.
From a spilled drink to a full evacuation, teamSOS keeps stewards, security and facilities teams acting as one, on one channel, on the phones they already carry.
Everything your event team needs, in one place
Retire the radios
Radios run out, get handed to the wrong steward, or never reach the people who need them. teamSOS runs on the phones your team already carry, so voice and message reach planners, security and facilities staff at once, indoors and across the site, with no spare handsets and no crackle of interference.
Raise it from anywhere, in one tap
A steward on a far gate, a facilities lead in a plant room, a supervisor in the crowd. Whoever spots the problem raises it from where they stand, and the control room or duty manager is alerted instantly with who, what and where. Each type of call is routed to the right team, so a medical issue reaches first aid and a security concern reaches your security lead, without anyone deciding who to chase.
Smart buttons: raise the alarm without reaching for a phone
teamSOS smart buttons are physical, configurable Bluetooth buttons your team can wear on a lanyard or fix in place at a gate, a box office or a control point. One press fires a pre-set action, a call for help, a medical alert or a lockdown, without unlocking a phone or reaching for a radio. When a steward is dealing with someone face to face, the alarm goes out without them ever breaking eye contact.
Coordinate the response, together
Send an all-staff announcement, escalate to a lockdown, or direct a named team to a location, all from one screen. Everyone sees the same instruction at the same moment, so response is co-ordinated rather than scattered across separate radios and group chats.
Prepare before doors open
Build your pre-event, shift-change and shut-down checklists into teamSOS so nothing is assumed and nothing is missed. Every sign-off is recorded, giving duty managers a live picture of readiness before the first guest arrives.
The evidence writes itself
teamSOS logs each alert, announcement and response automatically, with times and names attached. When the event is over you have a clear, exportable record for your safety advisory group, your insurers and your Martyn’s Law obligations, without anyone writing it up from memory. Built for the Protect Duty: the record you need is created as the incident happens, not reconstructed afterwards.
Made for teams responsible for people in a space
Stadiums, arenas & sports grounds
Keep stewards, security and control rooms connected across large, busy sites where seconds matter.
Festivals & outdoor events
Reach teams spread across a site with no reliance on radio coverage or line of sight.
Conference & exhibition venues
Give every event, front-of-house and facilities team one channel for the day, whoever is on shift.
Facilities & security teams
Manage a live site with one-tap alerting, smart buttons and a full record of every incident.
See it run on your next event
Book a 15-minute demo and we’ll show you teamSOS handling a real incident end to end, from the first call for help to the closing line of the incident log. Prefer to talk it through? Call 020 4566 5733 or email hello@teamSOS.co.uk.
