Much, much more than a button to press.
Cannock Chase High School put teamSOS Enterprise in the hands of 100 staff in weeks — and set a benchmark for structured response in both emergencies and everyday incidents.
A workflow that couldn't keep up with live incidents
Before teamSOS, the school's systems for managing live incidents were slow and fragmented — and left staff feeling isolated in the moments that demanded swift, co-ordinated action.
Leadership needed a system that would empower staff and take pressure off on-call teams, without adding workload — and it had to land quickly, where other platforms had taken months, if not years, to embed.
Previously we just couldn't move through the workflow quick enough. Staff were waiting for responses, and that delay was impacting behaviour management and wider operational support.
Deputy Headteacher
Live in weeks, not years
Cannock Chase had introduced platforms before that took months, if not years, to embed. This one was different from the first week.
Not another panic button
Leadership went looking for something that would empower staff and cut the delay out of live incidents — medical, behavioural, attendance and pastoral alike.
Straightforward, and fast
We've introduced other systems that have taken months, if not years, to embed, but that wasn't the case with teamSOS. It was a very straightforward onboarding process — we were up and running rapidly.
A hundred staff, very little training
Reynolds credits the product itself: intuitive, and designed for simplicity. The rapid way it rolled out, he says, speaks volumes.
Part of day-to-day practice
teamSOS now sits inside the school's daily routine rather than waiting for an emergency — a system Reynolds says they would struggle without.
I've never seen anything that offers that particular service. What schools often think they need is a button to press — but teamSOS is much, much more than that.
The middleman, removed
One incident, two workflows. The difference is where the delay used to live — and who had to hold it all together.
We've seen a reduction in workload because of improved workflow. We're now able to get to all of the incidents we need to — something we just couldn't do before.
There are schools and trusts up and down the country facing the challenge of managing live incidents and not even realising this is the solution they need — teamSOS is it.
The impact has been transformational. I would absolutely recommend teamSOS. I've even recommended it to a local authority. I'm a real advocate for the product.
It's given us great confidence and security in the knowledge that we will rapidly respond to medical, behavioural, attendance and pastoral issues, as well as staff concerns.
See what this looks like in your school.
Book a 20-minute demo and we'll show you teamSOS with your own on-call scenarios.
