teamSOS · Business continuity When something goes wrong, everyone already knows what to do.
teamSOS runs independently of your network and Wi-Fi, over mobile data if it has to. When an outage or a cyber attack takes your systems offline, your people can still raise the alarm, follow your plan and stay in touch.
- Network and Wi-FiRansomware detectedOffline
- Email and shared drivesUnavailableOffline
- teamSOSOver mobile dataConnected
From the plan on paper to the plan in every hand.
No single tool stops every outage or attack. teamSOS makes sure that when one gets through, your people can still act together while systems are restored.
Plan
Your continuity and cyber incident plans, procedures and key contacts on every member of staff's device, stored outside your own IT, with Tasklists they can follow step by step.
Respond
Raise the incident, alert your response team and send instructions to every member of staff, then see who has confirmed they've received them.
Keep running
Everyday incidents still reach the right people while your core systems are down, and secure messaging works on personal phones when work devices can't be used.
Every decision logged, as it happens.
Every alert, announcement and action is time-stamped and attributed, so your board, your insurers and your post-incident review see what happened and when, without anyone piecing it together afterwards.
The NCSC warns that your usual channels may not be available during a cyber incident, and advises setting up other ways to keep in touch with staff. Read the NCSC guidance
- Incident raised by the IT lead
- Response team alerted
- All staff: don't log in to work devices
- Tasklist: IT provider contacted
- Update sent to all staff
Made for the people who plan for the worst.
Business continuity and resilience leads
A plan staff can follow on the day, and a way to reach them when other systems can't.
Risk and compliance managers
A clear record of every incident and decision, for your risk register and your board.
Facilities and operations teams
Coordinate the response across buildings, sites and shifts from one place.
Multi-site organisations
One channel that reaches everyone, wherever they're working that day.
Runs on teamSOS Enterprise.
Continuity is one part of teamSOS Enterprise, the full incident platform. Outages, first-aid calls, security concerns and evacuations all sit in one place, on the phones, tablets and desktops your team already use.
Pricing depends on the size of your organisation. We'll give you a clear quote after a quick demo.
Business continuity, answered.
Short answers to what continuity and risk leads ask us most. Anything else, we're happy to talk it through.
Ask us a questionDoes teamSOS work if our network is down?
Yes. teamSOS runs independently of your network and Wi-Fi, over mobile data if it has to, so staff can still raise incidents, receive instructions and message each other while your systems are restored.
What does the NCSC advise about communicating in a cyber incident?
The NCSC notes that your usual channels may not be available during a cyber incident, and advises setting up other ways to keep in touch with staff, stakeholders and customers. It's worth deciding what those are before you need them. NCSC guidance
Can staff use their own phones?
Yes. Secure messaging works on personal phones when work devices can't be used, so everyone can still follow the plan and stay in touch.
Is teamSOS only for cyber incidents?
No. It handles incidents of every kind, from a first-aid call to an evacuation, so staff use the same app every day and already know it when something bigger happens.
How is teamSOS priced?
It depends on the size of your organisation. Book a quick demo and we'll give you a clear quote, with no obligation.
Be ready before the worst day.
A quick demo, shaped around your continuity plans, with no obligation. Prefer to talk? Call 020 4566 5733 or email hello@teamsos.co.uk.