Making governance simple and actionable
A powerful on-call incident management and governance solution to help your trust prepare, respond and continually improve.
The on-call instant response app with governance and compliance
teamSOS is designed to safeguard staff and individuals during an incident and networks the right teams together, ensuring everything is dealt with effectively and consistently in a policy compliant manner.
Value at every level of your trust
Trust central support team
Drive consistency in governance and compliance across your trust by making guidance easy to understand and actionable by all staff.
A central area to securely upload and publish policies, videos, links and documents gives automatic visibility in the teamSOS app, informing and educating staff on how to respond in a policy compliant way.
Access trust-wide reporting, including read tracking and monitoring, to identify training gaps at trust or colleague level.
Health & safety
teamSOS helps ensure safety in the workplace by bringing together the right team to take the correct steps in dangerous and hazardous situations, helping prevent accidents and major safety crises.
The app provides the evidence required for incident logs, making accident reporting easier and providing rapid announcements of the response to a wider audience.
Immediate access to the policies to be upheld, including supporting task lists to be actioned, speeds up your response and resolution.
Academy leaders
Academy policies will be upheld, enabling leaders to establish training and knowledge gaps in real time by staff member or topic, easily identifying those who may need mentoring and additional support.
Reassure staff that their personal safety is paramount. teamSOS lets them request urgent assistance, knowing the right response team will be networked into the incident for a rapid response, maximising teaching and learning and quickly restoring calm.
Teachers
teamSOS gives all staff a quick, effective way to call for help, knowing the right responders will be networked in for rapid resolution. Staff feel better supported and protected when an incident happens, even when working alone.
Easy access to academy and trust policy documents in bitesize sections empowers staff, showing which documents have been read and which have changed, keeping everyone up to date centrally and at academy level.
Everything your trust needs, in one place
Download our free incident response self-evaluation pack
Find out where your achilles heel is when it comes to incident management, and fix it.
Get the free audit & guidePowerful support in the palm of every hand
Guidance in the palm of everyone's hands
Keep every team member informed and up to date.
- Free "best of breed" guidance packs available on Cyber, GDPR, Online Safety and Safeguarding
- Central area for trusts to upload and publish policies, procedures, videos, links and documents with advice and guidance
- Push new or updated policies directly into the hands of all staff
- A quick, time-efficient way for staff to seek guidance in topical areas
- Enable staff to respond in a policy compliant way, driving consistency across the trust
Analyse read tracking for organisational monitoring
Maintain policies and documentation efficiently, with full tracking for audit purposes.
- Central management teams can quickly analyse detailed reading history for every member of staff
- Easily identify gap analysis for training or additional support and mentoring purposes
Reassure staff that help is at hand
Staff face many challenges every day, from behaviour and disruption through to real emergencies that can leave them feeling vulnerable. teamSOS gives staff the confidence and reassurance to deal with incidents quickly and effectively.
- A simple way to 'call for help' from any device or a clickable button
- Calls for help immediately alert the appropriate response team
- Use the latest in-app 'push to talk' technology to stay connected during an incident
Consistently respond to on-call and incidents
When the unexpected happens, policies, procedures and protocols can be forgotten. teamSOS helps organisations anticipate worst-case scenarios and put practical, intuitive support into the hands of every member of staff.
- Easy access to the trust's in-app playbooks and procedures
- Add your own in-app task lists to ensure correct procedures are followed for every incident
- Point staff to the in-app first-aid videos they can follow until the right help arrives
- Review how an incident was handled with one-page incident summaries
Protect staff from complaints and allegations
Capturing evidence is key in helping organisations to prepare, respond and improve following any type of incident.
- Access detailed timelines of each incident, including audio capture
- Replay incidents and review detailed timelines
- Export and analyse timelines for use in third-party evidence meetings or internal training sessions
- Link safeguarding incidents and audit trails directly to leading safeguarding platforms
Cut through the noise to reach all staff
In an urgent situation, or when you need to reach as many staff as possible, internal messages can be missed. With teamSOS Announcements, leaders can cut through the noise of everyday internal activity so all staff quickly know what is happening.
- Create announcements that trigger a distinctive notification, sitting above everyday internal activity
- Monitor staff safety: staff can check in and confirm they are safe during an emergency, or that they need help
- Provide appropriate guidance during a site-wide emergency, such as a lockdown or evacuation
Frequently asked questions
We have a no mobile phone policy, can teamSOS overcome this?
We use Teams/Google to manage our incident response, what's different about teamSOS?
We use WhatsApp to communicate internally, why shouldn't we continue to use it?
We have quite a few lone workers, does teamSOS work for them?
Can you link to our corporate systems?
Book a demo
See how teamSOS helps your trust prepare, respond and continually improve. Book a demo and we will show you around.
